1. What services are included in your 20% management fee?

Our comprehensive management fee covers:

• Listing creation and optimization on major platforms

• Dynamic pricing strategies to maximize revenue

• Guest communication and support

• Coordination of cleaning and maintenance services

• Monthly performance reports

2. Are there any additional costs beyond the management fee?

While our 20% fee encompasses most services, certain expenses are billed separately, such as:

• Deep cleaning services

• Major maintenance or repairs

• Restocking of consumables

These costs are communicated upfront and deducted from your rental income.

3. How do you determine the rental rates for my property?

We utilize market analysis and dynamic pricing tools to set competitive rates, adjusting for factors like seasonality, local events, and market demand to optimize occupancy and revenue.

4. How and when will I receive my rental income?

Payouts are processed monthly, with detailed statements outlining income and expenses. Funds are transferred directly to your designated bank account.

5. How do you handle property maintenance and guest issues?

We coordinate with trusted local professionals to address maintenance promptly. Guest concerns are managed 24/7 to ensure a seamless experience.

6. Can I still use my property for personal stays?

Absolutely. Owners can reserve their property for personal use, provided it doesn't conflict with existing bookings. We offer an easy-to-use owner portal for scheduling.

7. How do you market my property to attract guests?

We create compelling listings with professional photography and promote your property across major booking platforms and social media channels to reach a broad audience.

8. What measures do you take to ensure guest quality?

We implement a thorough screening process, including identity verification and reviewing guest history, to maintain the integrity of your property.